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🔐 Security on Looppanel
🔐 Security on Looppanel

For all your security related queries, read here!

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Written by Support Team
Updated this week

At Looppanel, we know your research data holds critical insights—and we treat it with the highest standards of security and privacy. Whether you're a solo researcher or part of a global organization, your data is safe, private, and always under your control.


🛡️ Your Data, Protected by Design

We only use external summarisation models that do not retain or train on your data. All processing is done securely, and your recordings, transcripts, and insights stay confidential and exclusive to your workspace.


🧠 AI with Boundaries

Our AI summarization and tagging tools are:

  • Used only for your session, never for model training

  • Bound by non-retention policies to ensure your data stays yours


👁️‍🗨️ Personally Identifiable Information (PII) Redaction

For teams working with sensitive or regulated data, Looppanel offers PII redaction of transcripts & video blurring to help you stay compliant with internal and external privacy requirements. These features are available on our Enterprise grade plans.

Contact us at [email protected] to ask about these features.


⚙️ Automatic Data Deletion

If you’re in the EU or are dealing with sensitive data, Looppanel offers the ability to automatically delete data from your workspace after a certain duration.

Automatic data deletion policies are available on our Enterprise plan. Contact us at [email protected] to ask about these features.


🔗 Secure Sharing & Controlled Access

You control what gets shared and how.

Looppanel has 3 user roles:

  • Admin → Can manage billing and workspace settings

  • Editor → Can upload files, create notes, edit insights

  • Viewer → Can view projects, notes, and insights

Learn more about these roles in this document: User Roles on Looppanel

By default all clip, report, and file links shared will be accessible to anyone with the link. The admin of your account can change this setting so only those logged in can view shared resources from Looppanel.

If you need to limit access to these links to only those who are logged in to your workspace, you can do that by:

  1. Navigating to ‘Settings’ from your navigation bar

  2. Clicking ‘Public Sharing’ on the left hand side of your screen

  3. Toggling the workspace restricted option

Please note: only the administrator of your account can change this setting.


🌍 GDPR Compliance

Looppanel is built to be GDPR compliant. If your team would like to sign a Data Protection Agreement with us to ensure GDPR compliance, please reach out to us at [email protected]. DPAs can be signed for organizations on the Pro plan and above.


🔒 Encryption & Infrastructure

  • All data is encrypted in transit and at rest

  • We follow industry-standard security practices

  • Our infrastructure is built for reliability, privacy, and speed


🤝 Need Compliance or Security Docs?

We’re happy to support your internal security reviews, provide documentation, or collaborate on custom agreements.

📬 Contact us at [email protected]

🧾 Want to talk enterprise? Reach out to our team!


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