👨‍✈️Redaction of PII Data from Transcripts

When you're handling user research, privacy isn't just important—it's non-negotiable. At Looppanel, we help you securely manage customer data without losing the insights that matter.

That’s why our Enterprise plan includes an optional feature to automatically redact Personally Identifiable Information (PII) from your recordings and transcripts. So you get all the learnings, minus the sensitive stuff.

✅ What PII Does Looppanel Redact?

Here’s a handy list of standard PII types we automatically scrub from your data, so your team can stay compliant and your users can feel safe.

Policy name	Description	Example
account_number	Customer account or membership identification number	Policy No. 10042992; Member ID: HZ-5235-001
banking_information	Banking information, including account and routing numbers
blood_type	Blood type	O-, AB positive
credit_card_cvv	Credit card verification code	CVV: 080
credit_card_expiration	Expiration date of a credit card
credit_card_number	Credit card number
date_of_birth	Date of birth	Date of Birth: March 7,1961
drivers_license	Driver's license number.	DL# 356933-540
email_address	Email address	[email protected]
healthcare_number	Healthcare numbers and health plan beneficiary numbers	Policy No.: 5584-486-674-YM
ip_address	Internet IP address, including IPv4 and IPv6 formats	192.168.0.1
location	Any Location reference including mailing address, postal code, city, state, province, country, or coordinates.	Lake Victoria, 145 Windsor St., 90210
money_amount	Name and/or amount of currency	15 pesos, $94.50
passport_number	Passport numbers, issued by any country	PA4568332; NU3C6L86S12
password	Account passwords, PINs, access keys, or verification answers	27%alfalfa, temp1234, My mother's maiden name is Smith
person_name	Name of a person	Bob, Doug Jones, Dr. Kay Martinez, MD
phone_number	Telephone or fax number
us_social_security_number	Social Security Number or equivalent
username	Usernames, login names, or handles
vehicle_id	Vehicle identification numbers (VINs), vehicle serial numbers, and license plate numbers	5FNRL38918B111818; BIF7547

If you would like to request additional fields for redaction from your transcripts or blurring of customer videos, please reach out to our team at [email protected]